Sales Trainer - Electric Ireland

The primary focus of this role is to deliver Induction training to our new Sales Reps in the Direct Sales division of the Business. The role requires a dynamic and engaging approach to delivering product knowledge and all modules that comprise the L&D strategy.

Holding an important position of influence with new colleagues in the Business, it is crucial that the Learning and Development Executive lives the CPM values or as we call it Our DNA:

We Care, We’re Curious, We achieve together, We’re people people

Learning & Development:

• Design and implement engaging development initiatives for the Direct Sales Business
• Conduct company and client specific induction programmes
• Become an expert on the product knowledge/processes being delivered by spending time shadowing on assigned accounts so that learner queries can be correctly and confidently answered
• Act as a mentor/support for new hires during their Induction period
• Support Account Managers with the creation and delivery of ad-hoc training as required
• Where process/product gaps identified, proactively seek to identify solutions and present to Account managers for sign off and onwards delivery
• Seek opportunities to improve the learning experience through research and make suggestions accordingly
• Adapt to best practices and new trends & developments in the L&D space
• Plan, draft and manage key L&D communications
• Coordination of all L&D activity across own area of business
• Liaise with senior management to ensure training needs assessments are carried out
• Influence and drive continuous improvement through creating and developing good working relationships with managers and employees

General:

• Deliver weekly and monthly reports on department activity
• Support the general administration and projects within the department as required

Qualifications:

•  Train the Trainer certified
•   One year minimum experience of working in a training role or in a comparable leadership role where content creation, presentation and delivery represented a significant element of the role
• High competence in Microsoft Office, particularly Powerpoint

Essential:

•  Excellent communication skills – written and verbal
•   Ability to deliver content in ways that best support learning experiences and outcomes
• Naturally positive and motivational with the ability to inspire others, maximising learning
• Ability to influence stakeholders across the business to deliver best in class L&D
• Ability to operate and excel in a fast paced and dynamic environment
• Initiative and ability to perform independently and without direct supervision
• Problem solving skills
• Strong relationship skills
• Attention to detail
• Reporting and insight delivery
• Effective time management and organisation skills
• Commitment to customer satisfaction and project success
• A digital mindset (A person with a digital mindset applies technology to become more efficient and collaborative – someone who is relentlessly curious, questions the status quo and one who doesn’t limit themselves to the job scope)
• Current Driver’s License and vehicle

Desirable:

• Direct Sales experience – first-hand experience of direct selling will be advantageous
• Demonstrated Business/Training/Process documentation expertise

Communication Skills:

•  Ability to appropriately communicate with people across all levels within an organisation
•   Ability to verbally express oneself clearly
• Ability to communicate and present material confidently to large groups
• Exemplary written skills, evidenced by excellent spelling, grammar and presentation

Benefits

• Flexible working conditions
• Employee Assistance Program
• TaxSaver
• Bike to Work

 Role KPIs and Measures of Success:

•  100% new hires signed off as successfully passing induction exams
• Administer the L&D record systems to achieve an audit success rate of 100%
• Support activity to ensure that performance management procedures are applied to an auditable level of 100% companywide
• Ensure 100% completion of Induction & Health & Safety training
• Complete annual review of the suitability of the L&D program and advise the relevant stakeholders accordingly