Job Description
Salary: €11.20 p/hr
Hours: 37.5 per week
Location: Permanent Work From Home
At ABTRAN we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth. We are hiring the best people and helping them grow both professionally and personally, to ensure a bright future.
Let us tell you more about this great opportunity:
Abtran are currently hiring Customer Service Advisors. Reporting to the Team Leader, this role provides a fantastic opportunity to join our team on a full-time permanent basis.
How you will spend your day:
Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
Using your product knowledge to solve problems for customers
Keeping yourself up to date with business and product information
Effectively managing a database through accurate and efficient data entry
Adhering strictly to data protection and confidentiality laws
Ad hoc duties as required
Our ideal candidate:
Previous Customer Service experience
Excellent verbal and written communication skills
A high level of accuracy and attention to detail
Strong computer skills are essential
Proven ability to deal with problems and solve them effectively
Ability to work well either individually or as part of a team
Remote Working Requirements
While this role may be a remote position during COVID-19, you must be resident in the Republic of Ireland.
Have appropriate remote work set-up – a quiet space with no distractions. Access to stable/secure mobile phone coverage and high-speed internet connection essential. Be within 90 minutes drive of our office in Mahon, Cork
Employee Benefits include:
Wellbeing programme focused on our people’s health and wellness
Health Insurance Discount Programme
Employee Assistance Programme
Pension Scheme
Employee Discounts
Life Cover
Internal Development Programmes
Refer a Friend Scheme
Cycle to Work Scheme
Leap Card Tax Saver
Maternity Pay & Paternity Pay
What you need to do now:
If you are interested in this position with Abtran apply now and a member of our Talent Acquisition Team will be in touch.
