Job Description
Description
PRIMARY RESPONSIBLITIES:
- The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers.
- The FSE provides technical guidance to junior field engineers and customers.
- The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.
EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS
- Associate’s degree in related field preferred or
- Equivalent combination of education and work experience
EXPERIENCE AND TRAVEL REQUIREMENTS
Senior Field Service Engineer – Should have 3 to 5+ years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.
Field Service Engineer II – Should have 1 to 3+ years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.
