JOB POSITION: Customer Service Representatives – Part Time – Clonakilty
Click here to Apply https://bcsrecruitment.ie/job/customer-service-representatives/
Our Client have a strong commitment to their staff in providing a positive working environment and supporting them in furthering their career. Their innovative culture means everyone, at every level, in every team, is encouraged to have creative ideas; to express them and to share them. Their teams pull together and demonstrate great flexibility with everyone having clear objectives and goals.
Position: Customer Service Representatives – Part Time – Clonakilty
Reporting to: Contract Supervisor
Hours: 20 Hrs per week, 4pm to 8pm Mon/Fri with a weekend requirement (on rotation) – If you work weekend, you will have 2 day off the following week
- Ensuring that all calls for the particular project at hand are serviced in an efficient and speedy manner.
- Ensuring delivery of a quality service on a continuing basis
- Processing client / customer queries.Process all administrative tasks associated with vetting.
- Dealing in a professional manner with clients / customers.
- Ensuring that a positive image / first impression is given of both the Client, and the Company.
- Provide administrative support as and when required.
- Working to tight deadlines.
- Display time flexibility towards shifts as per operational requirements
- Any other operational duties as may be agreed from time to time.
Experience and Attributes Required:
- Fluent The ideal candidate must demonstrate strong organisational and communication skills.
- Fluent written and spoken English
- Previous Customer Service experience preferred
- Team player with strong analytical skills
- Excellent communication skills and most importantly Attention to detail
- Excellent telephone manner