Job Description

  • Employment Type: Part Time
  • Job Location: Cork, Republic of Ireland
  • Date Posted: Posted 1 month ago
  • Date ClosesCloses 31/03/2019

JOB POSITION:  Customer Service Representatives – Part Time – Clonakilty

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Our Client have a strong commitment to their staff in providing a positive working environment and supporting them in furthering their career. Their innovative culture means everyone, at every level, in every team, is encouraged to have creative ideas; to express them and to share them. Their teams pull together and demonstrate great flexibility with everyone having clear objectives and goals.

Position: Customer Service Representatives – Part Time – Clonakilty

Reporting to: Contract Supervisor

Hours: 20 Hrs per week, 4pm to  8pm Mon/Fri with a weekend requirement (on rotation) – If you work weekend, you will have 2 day off the following week 

Location: Clonakilty

Main Duties/Responsibilities:

  • Ensuring that all calls for the particular project at hand are serviced in an efficient and speedy manner.
  • Ensuring delivery of a quality service on a continuing basis
  • Processing client / customer queries.Process all administrative tasks associated with vetting.
  • Dealing in a professional manner with clients / customers.
  • Ensuring that a positive image / first impression is given of both the Client, and the Company.
  • Provide administrative support as and when required.
  • Working to tight deadlines.
  • Display time flexibility towards shifts as per operational requirements
  • Any other operational duties as may be agreed from time to time.

Experience and Attributes Required:

  • Fluent The ideal candidate must demonstrate strong organisational and communication skills.
  • Fluent written and spoken English
  • Previous Customer Service experience preferred
  • Team player with strong analytical skills
  • Excellent communication skills and most importantly Attention to detail
  • Excellent telephone manner