Job Description

  • Employment Type: Full Time
  • Job Location: Cork, Republic of Ireland
  • Date Posted: Posted 1 month ago
  • Date ClosesCloses 31/03/2019

JOB POSITION:  Credit Vetting Agent – Full Time – Permanent – Clonakilty

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Our Client have a strong commitment to their staff in providing a positive working environment and supporting them in furthering their career. Their innovative culture means everyone, at every level, in every team, is encouraged to have creative ideas; to express them and to share them. Their teams pull together and demonstrate great flexibility with everyone having clear objectives and goals.

Position: Credit Vetting Agent Full- Time Permanent

Reporting to: Contract Supervisor

Location: Clonakilty

Job Purpose:

The Credit Vetting Agent will be responsible for vetting customers for mobile phones and bundle packages.

Main Duties/Responsibilities:

  • Implement the Policies and Procedures as instructed
  • To achieve set individual targets and contracts KPIs.
  • Process all administrative tasks associated with vetting.
  • Resolution of applications in an efficient, timely and professional manner
  • Create and maintain spreadsheets for the purposes of client presentation and decision making.
  • Communicate and escalate to immediate Supervisor when necessary, all issues related to queries.
  • Ensuring that accurate records are maintained
  • Assist with duties across other teams as may be agreed from time to time.

Experience and Attributes Required:

  • Fluent written and spoken English
  • Excellent typing skills a must
  • Working knowledge of Excel, Word, Outlook
  • Ability to work to and perform against set targets & tight deadlines
  • Ability to deal positively and professionally with difficult situations which may arise.
  • Excellent communication skills.
  • Excellent interpersonal and organizational skills.
  • Experience of working in a team environment.
  • Proactive attitude – must have ability to take initiative to get the job done
  • Ability to remain calm under pressure
  • Attention to detail
  • Excellent telephone manner