Job Description

Retail Assistant

We are currently looking for a Retail Assistant to join our team at Ashford Castle

Key responsibilities include:

  • Support, assist & advise shoppers in making purchases and availing of services onsite and manage any queries as they arise, in line with hotel standards
  • Manage cash and payment systems in accordance with company procedures and policies
  • Carry out restocking of merchandise as required onsite, price tagging all merchandise and assisting with stock taking exercise as required
  • Prepare and serve food and beverages as required onsite in accordance with Departmental/Hotel standards
  • To carry out cleaning duties as required, ensuring the Retail Unit is clean and tidy in accordance with health & safety and hygiene
  • Provide the guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible

The ideal candidate for the Retail Assistant position will enjoy working within a friendly and productive team and have excellent communication skills. This is a full-time position, working five days a week between Monday and Sunday.

The ideal candidate for the Retail Assistant position should have:

  • A friendly & outgoing personality
  • Be enthusiastic & flexible (may need to work 5 days over 7 day period, inclusive of some weekends)
  • Strong communication skills
  • Have strong attention to detail
  • Be legally eligible to work in Ireland
  • The ability to handle busy situations and manage your workload effectively
  • Have the ability to handle busy situations and manage your workload effectively

This position has excellent progression opportunities within renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

Some of the Benefits available to our team:

  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection, The Travel Corporation and some UK Relais & Châteaux properties
  • Uniforms and dry cleaning service provided free of charge
  • Discounted rates with many local businesses and third party service providers (including Estate Activities)
  • Heavily subsidised accommodation (subject to availability)
  • Professional training and development opportunities (79 in-house courses to avail of)

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