Company

Capita

Creating and delivering smarter services
Marshalsea Court, 23 Merchant's Quay, , Dublin, Dublin 8, D08 C6XP, Republic of Ireland

Capita Customer Solutions is a well-established leader in the delivery of business process services for their clients both in Ireland and internationally – working across multiple sectors including utilities, telecommunications, media, travel, financial services, agriculture, food and drink, lifestyle and public sectors.

While originally best known for their agribusiness service offerings, they are a company that have grown and diversified over the years to deliver a range of services to more than 20 customers including central government and blue chip commercial clients.

“We are one of the strongest end-to-end Irish business process service providers, continuing to bring the same culture and service focus that has stood the test of time for the past 20 years in the Irish market,” says Martin Ryan, chief commercial officer.

In 2014, the company became part of Capita Plc, and re-branded from South Western to Capita Customer Solutions.

Capita Customer Solutions has offices in West Cork at Clonakilty and Bandon, at Little Island, at Bedford in UK and in Lódz in Poland in total employing over 700 people, and still growing.

“Our people are the foundation of our business and our people truly care about our clients’ success.  We have an ongoing focus on growing, empowering, coaching and training our people to deliver exceptional service for our customers, and their customers.
We pride ourselves on being a trustworthy partner who will go the extra mile to help our clients achieve their goals.”
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